Terms & Conditions

Only sociable non aggressive and non destructive dogs may be boarded. Any damages or costs incurred as a result of dogs behaviour must be paid for.

 

We cannot house dogs that bark excessively, foul our home or disrupt other canine guests.

In such an event we may require you or your emergency contact to remove the dog to

alterative accommodation . We are unable to refund fees payable.

 

We regret we cannot accept non neutered dogs or puppies under 12 months of age.

 

Your dog will be boarded with our dog and other boarders so he /she must be up to date with all vaccinations including kennel cough. You are required to bring your vaccination certificate with you when you deliver your dog.

 

If you agree we can walk you dog off lead you accept full liability for any loss or damage as a result.

 

We take every care of you dog while in our home but we can only accept dogs at their owners risk. We cannot accept responsibility for any loss, injury, illness or death with interaction with other dogs or otherwise. 

 

We reserve the right to make decisions regarding your dogs health and welfare whilst in our care. We will make every effort to contact you or your appointed emergency contact if veterinary  care is required. However if we are unable to reach you we will act in what we deem to be the best interest of your dog and on advice of a qualified vet ( this will be your vet or ours which ever is practical).

 

All veterinary costs incurred are to be paid by you upon your return.

 

Any dog left after the agreed departure date without contact from the owner will be considered abandoned and removed to an official establishment.

 

A non refundable deposit of 25% will be payable at the time of booking. The balance to be paid on or before collection of your dog.

  

Bookings cancelled or shortened within 14 days of commencement of your booked dates will result in the full fee applying.

 

Your dogs photo may be used on Tattenhall Pawprints business page on Facebook.

If you prefer not to have your dog appear there please let us know.

 

In the case of any complaint do contact us as soon a possible.